Create a Complete Patient Experience with Hulul

Instant, automated replies: AI chat assistants respond to patients’ questions about services, doctors, and appointments instantly.

Smart agent handover: Chats that require human attention are automatically routed to support agents for a seamless experience.

Preliminary symptom assessment: Analyze patient inputs and medical history to guide them to the right specialty (without offering direct diagnosis).

Proactive doctor suggestions: Recommend doctors and available appointments based on patient profiles and previous visits.

Instant scheduling: Patients can book appointments directly through your website, WhatsApp, or Instagram.

Dynamic coordination: Match doctor availability with patient preferences and send automated confirmations and reminders.

Comprehensive reminders: Send smart notifications about upcoming visits, lab results, prescriptions, and vaccination schedules.

Personalized follow‑ups: Remind patients about medication schedules and health management, strengthening their overall experience.

Targeted campaigns: Promote new services and offers using data‑driven insights powered by AI analytics.

Retention and loyalty: Keep existing patients engaged with automated, personalized outreach that builds brand trust.

Omnichannel dashboard: Manage all patient interactions — calls, chats, and social media messages — from one place.

Full patient history: View complete chat records and context to personalize communication and enhance care quality.