Turn your website visitors into loyal customers with Hulul’s smart AI web chat
Transform Your Website into a 24/7 Sales and Support Hub
Use intelligent AI chat to deliver unforgettable shopping experiences, boost sales, and provide instant customer support directly on your website or online store.
No credit card
No coding
Setup in minutes
Real numbers achieved with smart Webchat
89%
of customers prefer chat over traditional contact forms.
4x
more conversions than traditional web forms.
73%
of shoppers report higher satisfaction when chatting while shopping.
90%
of inquiries are resolved in the first interaction.
60%
savings in customer service costs.
3.5%
increase in overall conversion rates.
Trusted by over 40,000 brands and government entities across the Middle East.
Key Features of AI Smart Web Chat
Instant In-Website Support
Provide real-time help at the exact moment customers need it—without leaving your website.
Intelligent Chat Routing
Automatically assign conversations to the most suitable support agent, or seamlessly transfer complex cases from the chatbot to a human representative.
Arabic Dialects and Multilingual Support
Engage every visitor naturally with an AI assistant fluent in Modern Standard Arabic, 12 Arabic dialects (including Saudi, Egyptian, and Levantine), and English.
Personalized Welcome Messages
Greet every visitor with dynamic, personalized messages based on the page they’re viewing and their browsing behavior.
Real-Time Visitor Behavior Tracking
Identify visitor intent, track browsing patterns, and send context-aware messages that encourage conversions.
Intelligent Chat Routing
Automatically assign conversations to the most suitable support agent, or seamlessly transfer complex cases from the chatbot to a human representative.
One Platform for Seamless Operations
Smart Customer Support
24/7 automated assistance: Always-on support that solves customer inquiries instantly.
Interactive FAQs: Auto-responses for common questions to save agent time.
Complaint Management: Advanced ticketing system for fast issue resolution.
Arabic Dialect Matching: Localized communication tuned to customer regions.
Human Handoff: Forward intricate requests to the right agents instantly.
أتمتة التسويق والحملات
Converting visitors into customers more efficiently
Smart Greetings: Customize messages based on source (ads, search, social).
Lead Qualification: Gather visitor information and convert them into potential buyers.
Real-Time Offers: Send targeted discounts and promotions while the visitor is browsing.
Customer Journey Tracking: Follow and analyze user interactions to boost sales opportunities.
E-Commerce Chat Assistant
تجربة تسوق متكاملة من التصفح للشراء
Personal Shopping Assistant: Help users discover the right products effortlessly.
Product Comparison: Let buyers compare features and prices instantly.
Order Tracking: Provide live updates on orders and shipments.
Cart Recovery: Send reminders for abandoned carts to recover lost sales.
After-Sales Support: Follow up to ensure satisfaction and handle post-purchase questions.
Accelerated Sales and Payments
Faster sales processes and higher conversion rates
Instant Order Processing: Let customers place and confirm purchases directly via chat.
Multiple Payment Options: Support all major payment methods securely within the chat window.
Auto-Invoicing: Generate invoices automatically after each transaction.
Live Inventory Sync: Automatically display product availability in real time.
Promotions Engine: Apply discounts and offers dynamically during the chat session.
Industry-Ready Webchat Automation Solutions
E-Commerce
Smart product recommendations based on browsing behavior.
Real-time order and shipping updates.
Abandoned cart recovery messages.
Post-delivery review requests and feedback collection.
Retail
Instant product availability alerts.
Loyalty program updates and reward notifications.
Seasonal campaigns and promotional reminders.
Personalized after-sales follow-ups.
Real Estate
Showcase property listings with high-quality visuals.
Schedule property viewings and appointments instantly.
Share contracts and documents digitally.
Manage maintenance or tenant support via chat.
Healthcare
Automated appointment booking and confirmation.
Medicine and appointment reminders.
Personalized health tips and awareness content.
Secure, private virtual consultations between doctors and patients.
Tourism and Hospitality
Send immediate booking confirmations for flights or hotels.
Share detailed trip itineraries and travel updates.
Pre-arrival check-in reminders for guests.
Personalized local destination and dining suggestions.
Education
Simplify student enrollment and schedule management.
Send reminders for assignments, exams, and deadlines.
Enable instant communication between students and instructors.
Distribute study materials and resources with one click.
Food and Beverage
Manage reservations and send pre-visit confirmations.
Offer chat-based ordering and delivery tracking.
Notify customers about new dishes or seasonal offers.
Collect customer feedback on food and service quality.
Banking and Financial Services
Real-time transaction alerts and account updates.
Secure identity verification via one-time passwords (OTPs).
Loan status tracking and financing updates.
Automated financial tips and investment guidance.
Automotive
Service and maintenance reminders.
Test-drive booking and event scheduling.
Vehicle delivery tracking.
Tips for maintaining vehicle performance.
Insurance
Renewal reminders for expiring policies.
Claims submission and live status tracking.
Risk assessment through quick interactive forms.
Emergency assistance via instant communication channels.
حلول منصة واحدة تتكامل مع جميع أنظمتك!
سواء كنت تدير متجرًا إلكترونيًا، عيادة طبية أو تعمل في المجال العقاري أو التسويقي، يمكنك استخدام منصة حلول متعددة القنوات والمدعمة بالذكاء الاصطناعي التي تواكب احتياجاتك.
Retail
Healthcare
Automotive
Real Estate
Financial services
Insurance
F&B
Education
Tourism
E-commerce
ماذا يقول عملاؤنا؟
“My experience with Solutions was very special! The platform helped me manage my business in an organized and simple manner, and enabled me to follow all the details clearly, giving me greater control over my work.”
Mohammed Al-Emani
Call center supervisor at Ahmed Al-Sallab
“مع البرامج السابقة، واجهنا تحديات في توزيع الرسائل على فرق المبيعات وخدمة العملاء، بالإضافة إلى صعوبة متابعة أداء الموظفين.“
سامح عليوة
رئيس المبيعات في دبي فون
“نحن نحرص دائمًا على تقديم خدمة عملاء متميزة، زخاصةً في سرعة الرد على الاستفسارات ولأن العديد من الأسئلة لها إجابات ثابتة، وجدنا الحل المثالي مع الشات بوت من منصة حلول ”
عبدالله عامر
المؤسس والرئيس التنفيذي لـ English Capsules
“سعيد جدًا بتجربتنا مع حلول كخطوة مهمة لتطوير وتحسين تجربة عملائنا، وتسهيل وتلبية طلباتهم بسرعة.“
محـــمد عنـــاني
رئيس قسم التسويق في قباني للأثاث
“من خلال تجربتي مع حلول، أود أن أشيد بتميزهم في تطوير البوت الذي استخدمناه لإدارة منصات التواصل الاجتماعي. ”
عمر بحر
مدير المبيعات في إيجل
