Turn Your Online Store into a Smart Platform that Redefines the Shopping Experience

Transform your e-commerce store into a smart platform that delivers an exceptional shopping experience and boosts customer satisfaction in the competitive e-commerce sector.
Boost your e-commerce performance with AI-driven virtual assistants that guide shoppers toward the right products, automate marketing campaigns, and elevate customer experience across every stage of the purchase journey.
واجهة تطبيق تسوق تعرض صورة كرسي بأذرع، مع زر إضافة للعربة وحوار نصي بين مستخدم ومستشار عن مدة وصول المنتج.
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Setup in minuets

Trusted by over 40,000 brands and government entities across the Middle East.

AI Solutions for E-Commerce

Turn every customer interaction into a real sales opportunity with intelligent automation.
رسالة من متجر إلكتروني تؤكد أن الطلب رقم 111993 في مرحلة التجهيز مع رابط تتبع وشاشة تعرض ساعة ذكية.

Smart Order Tracking

Instant Notifications: Keep customers informed with detailed, real-time updates on order status, shipping progress, and delivery times across all channels.

Human-Free Updates: Deliver accurate order and shipment details instantly, without manual involvement.

رسالة متجر إلكتروني بالعربية تذكر المستخدم بإكمال عملية الدفع وتتضمن صورة سلّة تسوق تحتوي على مصباح وسعره 2500 ريال سعودي.

Abandoned Cart Recovery

Smart Reminders: Send data-driven reminders and exclusive offers to customers who leave products in their carts, motivating them to complete purchases.

On-the-Spot Support: Offer immediate help during checkout or payment to resolve issues and reduce cart abandonment.

محادثة دردشة بين زبون ومتجر عبر الإنترنت بشأن استبدال منتج بمقاس أكبر وتأكيد تسجيل الطلب وتواصل مندوب الشحن.

Seamless Returns and Exchanges

Automated Processing: Simplify returns and exchanges through intuitive chat interfaces that make after-sale interactions effortless and frustration-free.

واجهة محادثة متجر تعرض سؤالًا عن توفر تي شيرت قطني وصورتي تي شيرت وردي وأزرق مع زري طلب، وتأكيد استلام الطلب وخيار الدفع.

Smart Recommendations and Product Discovery

AI Product Suggestions: Deliver personalized recommendations, complementary items, and smart alternatives based on browsing and purchase history.

Intelligent Search: Use AI-powered search to help customers find products quickly and accurately.

واجهة تطبيق رسائل تعرض محادثة مع صور لنظارات شمسية وخيار إرسال رسالة، بالإضافة إلى أيقونات دعم العملاء وصورة ملف شخصي.

Exceptional Digital Shopping Experience

Virtual Shopping Assistant: Guide customers through product comparisons, specifications, and personalized buying advice—all through friendly, conversational chat.

Multilingual Support: Engage customers across regions with multilingual chat support, expanding your reach and enhancing satisfaction for every shopper.

واجهة متجر على الإنترنت تعرض رسالة ترحيب وعرض زوجين من الأحذية الرياضية، واحد أبيض والآخر أزرق.

Data-Driven Marketing and Personalized Offers

Automated Campaigns: Use shopper data to trigger personalized promotions through email, WhatsApp, and web chat at just the right time.

Instant Notifications: Announce flash sales, seasonal offers, and new product launches with automated, channel-optimized alerts.

لوحة نشاط الأزرار تعرض الأزرار الأكثر استخدامًا وعدد النقرات لكل زر، مع دائرة تقدم بنسبة 70٪ وزر لتحديث التحليل.

Shopper Behavior Analytics

Customer Journey Insights: Track and analyze customer behavior, preferred touchpoints, and buying habits to refine outreach and engagement.

Data Intelligence for Marketers: Turn analytics into action—optimize campaigns, improve conversions, and boost ROI through smarter marketing decisions.

Unified Omnichannel Experience

Deliver one connected customer experience across all your digital touchpoints from a single, smart dashboard.

Tailored AI Solutions for Online E-Commerce

An integrated platform designed to meet the needs of digital marketplaces and e-commerce platforms

AI Chatbots for E-Commerce

Deliver high-value interactions through intelligent chatbots that help customers browse, compare, and purchase products. Guide them with personalized recommendations, manage their orders, and answer questions instantly—all within the chat.

Unified Communication Platform

Centralize all interactions from your website, mobile app, and social media into one place. Automate query routing to the right teams and maintain a full customer interaction history for seamless, consistent service.

WhatsApp Automation for E-Commerce

Transform WhatsApp into a powerful sales channel. Showcase your interactive product catalog, process orders automatically, send shipping updates, and enable in-chat payment for a smooth buying experience.

Intelligent Data Analytics

Gain deeper insights into store performance, customer behavior, and conversion trends. Run data-backed marketing campaigns to optimize user engagement and increase ad ROI.

Integration with E-Commerce Platforms

Hulul integrates effortlessly with popular platforms like Zid and Salla, in addition to supporting payment gateways, shipping systems, and marketing tools—ensuring a seamless, all-in-one operational experience.

Real Results from Leading Online Stores

Drive Revenue and Digital Growth

Higher Conversions: Inspire purchases with personalized recommendations and seamless shopping experiences.
Larger Basket Sizes: Suggest complementary items and smart bundles to increase transaction values.
Lower Cart Abandonment: Use AI recovery strategies to re-engage potential customers and recover lost sales.

Achieve Operational Efficiency

Complete Automation: Streamline order management, inventory, and customer support without manual intervention.
Faster Response Times: Provide immediate answers to shopper queries, boosting satisfaction and retention.
Actionable Insights: Leverage advanced analytics to make smarter, data-informed business decisions.

Elevate Customer Experience

Personalized Shopping: Tailor interactions for each shopper based on preferences and previous behavior.
Omnichannel Support: Deliver unified assistance across all digital platforms.
Natural Conversations: Engage through human-like AI conversations that understand context and intent.

Scale and Grow with Confidence

Ready for Growth: Handle increasing volumes of orders and inquiries effortlessly without hiring more staff.
Enter New Markets: Multilingual and multicultural capabilities make it easy to expand regionally and globally.
Flexible AI Adaptation: Stay agile with a system that adjusts quickly to changing customer demands and market trends.

The Largest Conversational Platform Powered by Advanced AI Technology in the Middle East

60K+

Satisfied clients

20+

Strategic partners across industries

1M+

Successful conversations

45K+

Merchants rely on Hulul for smarter customer engagement

What do our customers say?

“My experience with Hulul was very special! The platform helped me manage my business in an organized and simple manner, and enabled me to follow all the details clearly, giving me greater control over my work.”
Mohammed Al-Emani
Call center supervisor at Ahmed Al-Sallab
رجل يبتسم بلحية قصيرة وخلفية وردية.
With previous programs, we've had challenges distributing messages to sales and customer service teams, as well as difficulty tracking employee performance.
Sameh Aliwa
Head of Sales at Dubai Phone
رجل يبتسم يرتدي بدلة زرقاء وقميص أبيض وربطة عنق وزرار أزرق داكن في الخلفية.
We are always keen to provide excellent customer service, especially in responding quickly to inquiries and because many questions have fixed answers, we found the perfect solution with the chatbot from Hulul's platform.
Abduallah Amer
Founder and CEO of English Capsules
امرأة ترتدي بلوزة وردية ووجهها مبتسم بخلفية بيضاء.
I am very happy with our experience with Hulul as an important step to develop and improve our customer experience, and to facilitate and fulfill their orders quickly.
Mohamed Anani
Head of Marketing Department at Kabbani Furniture
رجل يرتدي نظارات وبدلة داكنة مع قميص أبيض وربطة عنق داكنة، أمام خلفية بيضاء.
I am very happy with our experience with Hulul as an important step to develop and improve our customer experience, and to facilitate and fulfill their orders quickly.
Mohamed Anani
Head of Marketing Department at Kabbani Furniture
رجل مبتسم يرتدي بدلة سوداء وقميص أسود في خلفية مضاءة.

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