Hulul AI for Financial and Banking Services: Greater Trust, Smarter Decisions

Transform your customer experiences in banks, finance companies, and investment firms into a secure and controlled digital journey.
Revolutionize your financial and banking services through secure AI-powered automated conversations that automatically guide customers to the most suitable services, facilitate loan applications, investments, account opening, and appointment scheduling through their preferred channels.
واجهة محادثة بنكية تظهر رسالة ترحيب ودعما من مصطفى من فريق الدعم، مع تصنيف تقييم بخمس نجوم.
Without credit card
Without programming
Setup in minutes

Trusted by over 40,000 brands and government entities across the Middle East.

AI Solutions for the Financial and Banking Sector

رجل عربي يرتدي الثوب الإماراتي والشماغ يبتسم، محاط بأيقونات تتعلق بالأمان والدفع مع رسائل تأكيد الدفع والرقم السري.

Identity Verification and Fraud Protection

Automated ID Verification: Instantly verify customer identities when they log in or initiate transactions.

Enhanced Security: Prevent fraud with two-factor authentication (2FA) and secure OTP or WhatsApp confirmation messages

محادثة دعم عملاء بين مستخدمة وبنك MNA عبر تطبيق، حيث تقول المستخدمه إنها تواجه مشكلة في الدخول على حسابها، ويرد الدعم مودعاً التحية ومستعدًا للمساعدة.

24/7 Customer Support and Issue Resolution

Instant Customer Responses: Provide real-time answers to inquiries across all communication channels using AI virtual assistants

Continuous Assistance: Help customers reset PINs, resolve transfer issues, and recover accounts easily at any time

واجهة تطبيق الرسائل تعرض إشعارين من البنك، الأول يؤكد خصم 30 دولار من بطاقة ائتمان رقم 1458، والثاني تذكير بموعد استحقاق قسط مايو.

Automated Payment Reminders

Multi-Channel Notifications: Send smart payment reminders through WhatsApp, SMS, or email with secure payment links to ensure timely transactions.

واجهة تطبيق دفع فواتير تعرض خدمات الكهرباء والمياه والغاز والاتصالات مع بطاقة بنكية وخيارات إرسال واستلام الدفع.

Easy Account and Transaction Management

Self-Service Banking: Enable customers to open, merge, or close accounts, request or replace cards, and complete transactions effortlessly

Faster Transactions: Process all banking actions quickly and securely from anywhere through intelligent chat experiences

واجهة تطبيق رسائل مع صورة رمزية لرجل وأيقونة تدل على التحقق البنكي.

Streamlined Service Requests

Simplified Financial Procedures: Automate loan applications, account inquiries, and other service requests with guided digital support

Smart Chat Assistance: Reduce branch workload by letting customers interact with AI chatbots to complete routine financial tasks

لقطات شاشة رسائل من ماسنجر، إنستجرام، وواتساب تعرض عروض تمويل وقروض وحسابات مجانية مع دعوات للاستفسار.

Smart Marketing and Personalized Messaging

Targeted Campaigns: Run personalized, data-driven campaigns through customers’ favorite channels at the right time

Real-Time Alerts: Send instant updates about accounts, payment schedules, offers, or policy changes through all communication channels

Unified Customer Experience
Deliver seamless, connected experiences across every channel — all from one intuitive dashboard.

Products and Solutions for Automating Financial Operations in Banking and Financial Sector

An integrated platform designed to meet the needs of banks, finance companies, and financial service providers.

Smart Chatbots for Financial Services

Provide instant support to your customers through intelligent chatbots
Answer inquiries about banking products, account status, and financing options
Collect customer data and schedule appointments with financial advisors
Send information brochures and comparisons with one click

Unified Platform for All Communication Channels

Consolidate all customer conversations from every channel in one platform
Smart distribution of conversations to specialized staff
Unified record for each customer
Ensure personalized experience and enhance support and sales team efficiency

WhatsApp Automation for Banking Sector

Launch customized WhatsApp campaigns for banking offers and new financial services
Provide automated support answering customer inquiries about accounts, transactions, loans
Send smart reminders for important dates like payment due dates

Intelligent Data Analytics

Analyze customer interactions and behavior accurately
Design effective data-driven marketing campaigns
Track KPIs and improve results
Increase ROI and reduce costs in banking operations

Full Integration with Banking Systems

Seamless integration with CRM systems
Banking account systems
Digital payment gateways
Smooth experience for booking financial services or requesting support directly through chat.

Proven Impact Across the Financial Industry

Revenue and Sales Growth

Smarter Upselling: AI-driven recommendations that match customer needs, increasing cross-sell and up-sell opportunities.
Faster Processes: Accelerate transactions from inquiry to completion, improving conversion rates.

Operational Efficiency

Reduced Response Time: Shift from hours to instant replies with AI automation.
Process Automation: Digitize account openings, financial transactions, and identity verification to reduce manual workloads.

Enhanced Customer Experience

Instant Personalized Support: Offer tailored 24/7 assistance through every channel.
Data-Driven Campaigns: Deliver relevant marketing messages powered by customer insights.
Automated Notifications: Keep customers informed with real-time updates on payments, account changes, and financial offers.

The Largest Conversational Platform Powered by Advanced AI Technology in the Middle East

60K+

Satisfied clients

20+

Strategic partners across industries

1M+

Successful conversations

45K+

Merchants rely on Hulul for smarter customer engagement

What do our customers say?

“My experience with Hulul was very special! The platform helped me manage my business in an organized and simple manner, and enabled me to follow all the details clearly, giving me greater control over my work.”
Mohammed Al-Emani
Call center supervisor at Ahmed Al-Sallab
رجل يبتسم بلحية قصيرة وخلفية وردية.
With previous programs, we've had challenges distributing messages to sales and customer service teams, as well as difficulty tracking employee performance.
Sameh Aliwa
Head of Sales at Dubai Phone
رجل يبتسم يرتدي بدلة زرقاء وقميص أبيض وربطة عنق وزرار أزرق داكن في الخلفية.
We are always keen to provide excellent customer service, especially in responding quickly to inquiries and because many questions have fixed answers, we found the perfect solution with the chatbot from Hulul's platform.
Abduallah Amer
Founder and CEO of English Capsules
امرأة ترتدي بلوزة وردية ووجهها مبتسم بخلفية بيضاء.
I am very happy with our experience with Hulul as an important step to develop and improve our customer experience, and to facilitate and fulfill their orders quickly.
Mohamed Anani
Head of Marketing Department at Kabbani Furniture
رجل يرتدي نظارات وبدلة داكنة مع قميص أبيض وربطة عنق داكنة، أمام خلفية بيضاء.
Through my experience with Hulul, I would like to commend their excellence in developing the bot we used to manage social media platforms.
Omar Bahr
Sales Director at Eagle
رجل مبتسم يرتدي بدلة سوداء وقميص أسود في خلفية مضاءة.

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